[KLQRP] Flashlight (Streamlight 4AA)

[Gary Oneil]

Greetings Sir John Paul;

        Thanks for taking the time to acknowledge "Good Service"...  More 
and more companies are adapting the attitude that customers are always 
wrong. not the other way around. You get what you pay for, so don't expect 
good service too... unless you want to pay a lot more. :-)

        It is refreshing to hear an occasional story about companies that 
go well beyond the extra mile to ensure customer satisfaction. We indeed 
owe it to them to spread the word that they are a top quality 
organization.

72

Gary,  N3GO

Regards;

Gary E. O'Neil
Nova x4  Usage & Applications
PPC Applications Engineering
3039 Cornwallis Road, 062/E112
Research Triangle Park, NC  27709
 
Home Office:   (919)-859-4902
   RTP Office:   (919)-543-5750    T/L 441-5750
    Cellphone:   (919)-522-5460

Ferdinand Porsche may have been inspired by elephants when he designed the 
Volkswagen. Slow but reliable transportation. with a trunk in the front.



"John Paul" <jpkeon at nc.rr.com> 
Sent by: klqrp-bounces at knightlites.org
11/05/2007 06:45 PM

To
"'KLQRP'" <klqrp at knightlites.org>
cc

Subject
[KLQRP] Flashlight (Streamlight 4AA)






Several years ago we got some Streamlight 4AA LED flashlights
for FD when we went to Black Balsam.  We used them then, and I
have used mine since. 
 
I have used mine for all my QRP events and at the house for all my
night time activities.  I have never had a problem with it and it has been
a tool I could not do without.  For the price we paid for them it was a 
real deal at the time. 
 
A couple of weeks ago I noticed that the light was not working 
properly and decided to send it back and get it repaired.  I sent it
back this past week.  It was gone a total of less than 7 days.
It arrived back on my doorstep tonight when I got home.
 
It was repaired and the bill was marked PAID.  I got it fixed and
they said it was a warranty repair and no charge.
 
Now, that, is this time and day, is something I don't usually see
very much.  I was perfectly willing, and told them, that since I
used the light so much I would pay for the repairs.
 
Well, guys, if you bought one and it quits send it back and I am
sure they will treat you the same way.
 
JohnPaul/AB4PP
Sir Scribemeister
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